Design com Reviews
Design com Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Design com has a 1.9 star rating from 8 reviews; consumers are mostly dissatisfied with 80% unfavorable feedback and 20% positive, noting logo and graphic design help but calling out fraud, extortion, and high prices.
Key Takeaways for Future Customers
- Design com reviews recommend checking bank and card statements regularly for unauthorized subscription charges.
- Ask about cancellation and refund policies before purchasing a membership or service.
- Expect limited live customer service and slow responses.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing and unauthorized charges.
- Multiple reports of denied or delayed refunds and poor customer service.
- Misleading pricing, hard-to-find fees, and recurring subscription charges.
Positive Feedback
Some customers praise the design, logo design, and graphic work; reviewers note the service can help businesses for a fee despite the high price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Design com has a 1.9 star rating from 8 reviews; consumers are mostly dissatisfied with 80% unfavorable feedback and 20% positive, noting logo and graphic design help but calling out fraud, extortion, and high prices.
Key Takeaways for Future Customers
- Design com reviews recommend checking bank and card statements regularly for unauthorized subscription charges.
- Ask about cancellation and refund policies before purchasing a membership or service.
- Expect limited live customer service and slow responses.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing and unauthorized charges.
- Multiple reports of denied or delayed refunds and poor customer service.
- Misleading pricing, hard-to-find fees, and recurring subscription charges.
Positive Feedback
Some customers praise the design, logo design, and graphic work; reviewers note the service can help businesses for a fee despite the high price level.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cincinnati, Ohio
I would like to... cancel my order and be refunded
My name is David Bolda. I would like to cancel my recent transaction and be refunded, please.
Going in a different direction.
Email is david05scott@***.com. Please and thank you.
- Simple easy to ise
- Take some time to master your design
Preferred solution: Full refund
User's recommendation: Really good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Resolved: Web Site Design ***
Company fixed the issue and I have been provided with product or service ordered. They are moving quickly to help me with my web page.I'm very satisfied with this positive resolution and I will highly recommend design.com moving forward.
Design.com has already reached out and has gone above and beyond to resolve my issue. I am fully happy with the result and I will gone with their support team.
I paid $120 for website design help, and I still haven't heard from anyone at design.com.
Wasted $$$
- Really good graphic and help with your business for a fee
- No customer support after you purchase additional services
Preferred solution: Full refund
User's recommendation: Buyer Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
I have had $36.00 charged to my Pay Pal...
- - Unauthorized $36 charges on PayPal July 4 and debit card July 5 from Design.com.
- - Bank flagged the merchant as spam; credits to PayPal and card.
I have had $36.00 charged to my PayPal account on July 4th and a charge to my debit card of $36.00 on July 5th from Design.com, 305 West Colorado Blvd, Pasadena, none of which was authorized by me. This caused a restriction on my card from my bank, as they have listed your company as possible spam.
Please issue a credit to PayPal and my card at once.
Robert Floyd
Preferred solution: Full refund
User's recommendation: watch out on their web page
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dayton, Nevada
Hello, My name is ***....
- - Believes they ordered 1000 business cards for $90.
- - Has waited about two weeks and asks if the order is finished.
Hello,
My name is ***. Shipping address is ***
About two weeks ago, I had finished my business cards and believe I ordered 1000 cards for $90.00. I was sure my order had gone through, and I'm not sure what card I used. I have been waiting for them to arrive, and it's been about two weeks now. I was wondering if they are finished?
Sincerely,
***
- I really like design
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pittsburgh, Pennsylvania
A site created to shell game you into a subscription, with a customer service department with well practiced answers to cover up their shadiness.
I talked to livechat. They made great that a refund was available. They'd rather screw you over upfront , knowing that you won't return after.
Instead they shell game you. If you contact them they will hit you with clearly practiced responses that they use on everyone who fell for their tactics. They have created a system to legally cheat you and if you get upset it doesn't matter because they don't have to refund you for the first month. Instead, they will offer discounts or different rates to try to get you to stay instead of having the decency to fix things.
If they had the trustworthiness to give a refund I would at least have left with a positive feeling about them.
Instead, I now will spend the time warning everyone about their tactics to assure that that others don't overspend, cancel in a day, and get no satisfaction. Design.com, more like Deny.com.
User's recommendation: Get a real artist that will listen to you and give you what you want without shady refund practices.
Olympia, Washington
Very poor navigation - Subscription price hard to find
- - The site lures with 'free' design, but pricing is hidden until order; no support, and design transfer and payment flow are broken.
Don't use this company. The website is designed to pull you in by claiming you can design a card or logo for 'free,' but makes its prices available only -- it seems -- when you are ready to order.
Not sure, actually. I'm still reeling from the merry-go-round. I'd finished my design, but hadn't indicated upfront it was for a business card.
So when I tried to resize it ... no response.
Finally, after asking the site's AI, it turned out that I was having trouble because I hadn't paid. But ... a payment page hadn't ever DStaappeared! Then, when I started to sign up, it appeared that I couldn't transfer my completed design to my paid account.
Or at least I couldn't figure out how to. No one to call. And AI was no help. No way was I going to continue with these guys.
Just awful experience. Hours wasted.
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Surprise, Arizona
Unauthorized charges
They charged us $84 through our Discover card. We have never heard of this company and definitely did not use their services.
- Scam
Preferred solution: Full refund
User's recommendation: Check bank/card statements regularly, avoid this scam company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Orleans, Louisiana
How can I edit my logo
How can I edit my logo? I don’t set up an account.
How can I find my logo so I can edit it? I would like to add a white dove.
Preferred solution: I would like to add a white Dove to my logo and how can I get it printed out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clifton, New Jersey
Good morning, I am contacting you in...
- - Order placed 03/11/26, charged; confirmation not reviewed; needs cards ASAP.
- - Change email for order #957**** to xonunez26@g-mail.com.
Good morning,
I am contacting you in regard to my order. I placed this order back on 03/11/26; everything was charged.
I experienced some inconvenience with my e-mail, but I already confirmed the order a while ago, and it seems like no one has reviewed my confirmation. I am in need of these cards; I need them as soon as possible. I need an answer by today.
The order number is #957****. The e-mail that I used is xiomaranunez1@***.com, and I would also like to switch it to xonunez26@***.com.
Preferred solution: Deliver product or service ordered
User's recommendation: they need to review the replies on their e-mail more often
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Port Louis, Port Louis District
Not satisfied with chat
- - I want to talk to someone from design.com.
- - I asked how the online sale works.
- - I was referred to a computer technician and I am not comfortable.
As a matter of fact, I want to talk to someone from design.com. How does the sale online work?
She asked questions about the online sale of my product, then referred me to a computer technician. I am not comfortable with it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Alabama
No support; unable to delete unwanted designs/logos etc.
Most operations perform ok, but it is impossible to delete any designs in account and the Chat does not work in "Help"; and there is no phone number or email address for support
- No online-site support
Preferred solution: Response from company about lack of support issues
User's recommendation: Probably less frustrating to use a different web design/business start-up documents etc. service.
Hillman, Michigan
Problem with site
- - I logged in but could not find a logo option to change from jpg to svg.
- - I would like to talk to someone about the problem.
I log in and when to my account but could not find >logo to change my logo from jpg to svg format. Then it would not let me in my account.
I am not good at this and it would help to talk to someone about this problem. Jerry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Misleading fraud
- - User designed a free business card; was told it would be $35/month, then charges appeared without consent; requests prompt disconnection and refund.
They answered the email and I was able to find out that it wasn’t this company who had billed me for over six months. It was actually another company called logo.com and they did refund me three months. Take the time to find out exactly what Company is billing you and why as soon as it shows up.
I decided not to do it and clicked out of there. Shortly after that, I began getting a monthly charge in my business checking account for something I don't even have. Worse than that, there's no phone number for me to call to get this removed.
I never used the business card I designed or agreed to pay $35 a month for anything. This is very misleading for customers, and I need the service disconnected immediately, along with a refund for the months that they charged me.
- Logo design
- Fees charge for services rendered do not match
Preferred solution: Full refund
User's recommendation: Proceed with Caution!
I also sent the complaint to the company. They have no phone number to call if you have any more intelligent ideas save them here otherwise keep it moving.
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Warner, New Hampshire
Domain
I bought a domain and I am trying to move it to the website godaddy. I need the help of webdesign and cant find away to get in touch to a person. Right now my domain is of no use.
Design.com was able to help me move the domain. I am so grateful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tuxedo Park, New York
They keep taking money even though I cancelled my subscription last year
- - Charges continued after I canceled my subscription in 2024.
- - I realized charges recently and emailed them with no reply.
- - I want a refund.
Stay away from them as far as you canThey were charging my card for several months thinking that I won’t realize soon or later
They keep taking money out of my account even though I canceled my subscription in 2024. I didn't realize until now. I sent them several emails, and they don't even bother to respond to give me my refund.
Preferred solution: Full refund
User's recommendation: Stay away from them
Odessa, Texas
Customer Service
I cannot create an email nor can I edit the email I have on file. I have emailed customer service so many times I still cannot create a business email with the domain.
User's recommendation: Have a number where customer can reach your customer service.
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My money Submitted by sriram (not verified) on Thu, 7/04/2026 - 9:55pm.Automatically money debited, please refund my money our activate this subscriptionreply